Terms & Conditions
Shisha & Co.
www.shishaandco.com
February 1, 2026
1. Acceptance of Terms
These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Shisha & Co. (“we,” “us,” or “our”).
By accessing this Website, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms.
2. Business-to-Business Sales Only
Shisha & Co. operates strictly as a business-to-business (B2B) wholesale supplier.
- Sales are limited to approved Canadian businesses only
- We do not sell to the general public
- Eligible customers include retailers, hookah lounges, and hospitality businesses
- We reserve the right to refuse or cancel any order at our sole discretion
3. Eligibility & Age Restriction
By using this Website, you confirm that:
- You are acting on behalf of a legitimate Canadian business
- You have the authority to bind that business
- You are at least 19 years of age
We do not sell to anyone under 19 years of age, under any circumstances.
4. Product Scope & Regulatory Compliance
- Shisha & Co. sells hookah systems and accessories only
- We do not sell tobacco, nicotine, or nicotine-containing products
- Customers are solely responsible for compliance with all applicable laws regarding resale, marketing, display, and use of products
5. Account Registration & Approval
Wholesale access requires:
- Account registration
- Submission of accurate business information
- Approval by Shisha & Co.
We may suspend or terminate accounts providing false or misleading information.
6. Wholesale & Reseller Obligations
Approved resellers agree to:
- Sell products only to customers 19 years or older
- Not misrepresent products as containing tobacco or nicotine
- Sell products in original packaging and branding
- Keep wholesale pricing confidential
- Obtain written approval before reselling products online
7. Orders, Pricing & Payment
- Prices are listed in Canadian Dollars (CAD) unless stated otherwise
- Prices and availability may change without notice
- Orders are not binding until accepted by Shisha & Co.
- Payment must be received in full prior to shipment unless otherwise agreed
8. Shipping & Risk of Loss
- Shipping is available within Canada only
- Delivery timelines are estimates
- Risk of loss transfers to the customer upon shipment
9. Returns & Refunds
At Shisha & Co., we aim to provide our customers with excellent products and services. If you encounter any issues with your purchase, please review the information below to understand our return, warranty, and refund process.
Please See Return, Warranty, & Refund Policy.
10. Intellectual Property
All Website content is the property of Shisha & Co. and may not be used without written permission.
11. Limitation of Liability
To the fullest extent permitted by law, Shisha & Co. shall not be liable for indirect or consequential damages. Total liability shall not exceed the amount paid for the products in question.
12. Indemnification
You agree to indemnify and hold harmless Shisha & Co. from any claims arising from misuse of products or violation of these Terms.
13. Termination
We may terminate access or reseller status immediately for violations of these Terms or applicable laws.
14. Contact Information
Shisha & Co.
Website: www.shishaandco.com
Email: support@shishaandco.com