Privacy Policy
Information We Share With Others
Shisha & Co. respects the privacy of our wholesale customers, distributors, and business partners. We do not sell or rent personal or business information to third parties. Information collected is used to manage wholesale accounts, process orders, communicate regarding products and availability, provide customer support, and improve our business-to-business services. If you have any questions or concerns regarding this policy, you may contact us at any time.
Your Business & Personal Information
Shisha & Co. does not sell or rent your personal or business information to third parties. All information collected is used solely for Shisha & Co. business purposes, including wholesale account management, order fulfillment, customer service, internal analysis, and sales forecasting related to hookah systems, accessories, and related products.
Cookies and IP Addresses
This Privacy Policy reflects Shisha & Co.’s commitment to protecting customer data. We use IP addresses to diagnose technical issues, maintain platform security, administer our website, and manage wholesale ordering functions. IP addresses may also be used to identify logged-in users and shopping carts, and to collect aggregated business usage data.
Our website uses cookies to support account authentication, wholesale pricing visibility, order tracking, and site personalization. You may disable cookies; however, doing so may limit functionality such as account access, shopping cart use, and personalized wholesale pricing.
External Links
Our website may contain links to third-party websites. Shisha & Co. is not responsible for the privacy practices or content of external sites and encourages users to review their respective privacy policies.
Account, Billing & Address Information
To conduct wholesale transactions, our site collects business and contact information including, but not limited to, company name, billing and shipping addresses, email addresses, phone numbers, tax or resale certificate information, and payment details.
This information is used to:
- Process and fulfill wholesale orders
- Communicate regarding accounts, shipments, and inventory
- Provide product updates, trade promotions, and industry-related communications
- Comply with legal, tax, and regulatory requirements
- Financial information is used strictly for billing and payment processing. Survey data and optional demographic information may be used internally to improve product offerings, logistics, and wholesale services related to hookah systems and accessories.
User Content
Any reviews, feedback, inquiries, images, product-related communications, or other content submitted to Shisha & Co.through our website, email, or other platforms is considered non-confidential and non-proprietary.
By submitting User Content, you grant Shisha & Co. a worldwide, royalty-free, perpetual license to use, reproduce, modify, distribute, display, and create derivative works from such content for business, marketing, operational, or informational purposes, in any existing or future media.
By submitting User Content, you confirm that:
- You are authorized to submit the content on behalf of your business
- The content does not infringe on third-party rights
- The content is lawful, professional, and not misleading or defamatory
- You have the legal authority to enter into this agreement
You also authorize Shisha & Co. to attribute submitted content to your business name or provided identifying information, where appropriate. Shisha & Co. is not responsible for similarities between submitted content and other materials developed independently.
User Content does not necessarily reflect the views of Shisha & Co., and we make no guarantees regarding its accuracy or reliability. Shisha & Co. assumes no liability for User Content submitted by third parties.
We reserve the right, at our sole discretion, to remove content, suspend accounts, or restrict access if content violates this policy or applicable agreements, without prior notice.
SHISHA & CO. DOES NOT ENDORSE USER CONTENT AND DISCLAIMS ALL LIABILITY FOR ANY LOSS, DAMAGE, OR CLAIM ARISING FROM USER CONTENT SUBMITTED OR DISPLAYED THROUGH THIS WEBSITE.